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Privacy Policy

Protecting your private information is our priority. This Privacy Statement applies to decisionblcks.com and Decision Blocks International L.L.C., governing data collection and usage. The Decision Blocks website is an education materials and leadership development site. By using the Decision Blocks website, you consent to the data practices described in this Statement.

 

Collection of Your Personal Information

 

Decision Blocks may collect personally identifiable information, such as your name. If you purchase Decision Blocks’ products and services, we collect billing and credit card information to complete the purchase transaction.

 

Use of Your Personal Information

 

Decision Blocks may use your personally identifiable information to inform you of other products or services available from Decision Blocks and its affiliates. Decision Blocks does not sell, rent, or lease its customer lists to third parties. Decision Blocks may share data with trusted partners to help perform statistical analysis, send you emails, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Decision Blocks.

 

Disclosure of Your Personal Information

 

Decision Blocks will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

 

    Comply with legal obligations or legal process served on Decision Blocks or the site;

    Protect and defend the rights or property of Decision Blocks;

    Act under exigent circumstances to protect the personal safety of users of Decision Blocks or the public.

 

Security of Your Personal Information

 

Decision Blocks secures your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

Contact Information

 

Decision Blocks welcomes your questions or comments regarding this Privacy Statement. If you believe that Decision Blocks has not adhered to this Statement, please contact Decision Blocks at:

 

Decision Blocks International L.L.C.

515 S 1000 E

Salt Lake City, UT 84102

valyaasp@gmail.com

 

Effective as of January 10, 2019

Cancellation Policy

At Decision Blocks International, we are committed to delivering exceptional executive training and workshops through sophisticated business cases and assessments. Our resources, grounded in the latest social psychology and organizational behavior research, are meticulously designed to prepare leaders for modern business challenges. To maintain the highest standards of service and ensure the availability of our specialized training, we have established the following cancellation policy:

  1. Cancellation by Client:

    • Notice Period: Cancellations must be made in writing and received by Decision Blocks International at least 30 days prior to the scheduled event date.

    • Cancellation Fees:

      • More than 30 days' notice: 50% of the total fee will be charged.

      • 15-30 days' notice: 75% of the total fee will be charged.

      • Less than 15 days' notice: 100% of the total fee will be charged.

    • Rescheduling: Clients may reschedule their event once without penalty if the request is made at least 30 days in advance. Rescheduling requests made within 30 days of the event will incur a fee of 25% of the total fee.

  2. Cancellation by Decision Blocks International:

    • Decision Blocks International reserves the right to cancel or reschedule any event due to unforeseen circumstances. In such cases, clients will be offered an alternative date or a full refund of any fees paid.

  3. Non-Refundable Expenses:

    • Any non-refundable expenses incurred by Decision Blocks International on behalf of the client, such as venue bookings, travel arrangements, and materials, will be billed to the client in the event of a cancellation.

  4. Force Majeure:

    • Decision Blocks International shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, or other unforeseen circumstances. In such cases, clients will be offered the option to reschedule their event or receive a credit towards future services.

  5. Payment Terms:

    • All fees must be paid in full at least 14 days before the scheduled event. Failure to make timely payment may result in the cancellation of the event, with applicable cancellation fees as outlined above.

  6. Client Responsibilities:

    • Clients are responsible for providing accurate and timely information necessary for the preparation and delivery of services. Any delays or inaccuracies may result in additional charges or the need to reschedule the event, subject to the aforementioned rescheduling policy.

By engaging Decision Blocks International, clients acknowledge and agree to the terms of this cancellation policy. We appreciate your understanding and cooperation in helping us deliver the highest quality executive training and workshops.

Contact Information: For cancellations, rescheduling, or any queries regarding this policy, please contact our support team at valyaasp@gmail.com or 919-950-0449.

Fulfillment Policy

To ensure the highest standards of service and clarity for our clients, we have established the following fulfillment policy:

  1. Service Delivery:

    • Preparation and Customization: All training materials and assessments will be tailored to meet the specific needs and objectives of the client. Preparation will commence upon receipt of the signed agreement and the initial payment.

    • Delivery Format: Services will be delivered as agreed upon in the contract, whether in-person, virtually, or through a hybrid format. Decision Blocks International reserves the right to adjust the delivery format as necessary to ensure the highest quality of service.

  2. Client Responsibilities:

    • Timely Provision of Information: Clients are required to provide all necessary information, materials, and access to facilities at least 30 days prior to the scheduled event. Failure to do so may result in delays or additional charges.

    • Attendance and Participation: It is the client’s responsibility to ensure that all participants attend and actively participate in the scheduled training sessions. Decision Blocks International is not responsible for any participant’s failure to attend or engage.

  3. Payment Terms:

    • Deposit and Payment Schedule: A non-refundable deposit of 50% of the total fee is required upon signing the agreement. The remaining balance is due no later than 14 days before the scheduled event.

    • Late Payments: Failure to make payments on time may result in delays or cancellations, with applicable fees as outlined in the cancellation policy.

  4. Modifications and Changes:

    • Client-Initiated Changes: Any changes requested by the client after the agreement has been signed must be made in writing and may be subject to additional fees. Decision Blocks International will make reasonable efforts to accommodate such requests but cannot guarantee fulfillment.

    • Company-Initiated Changes: Decision Blocks International reserves the right to make changes to the content, format, or delivery of services as deemed necessary to ensure the quality and effectiveness of the training. Clients will be notified of any significant changes in advance.

  5. Force Majeure:

    • Decision Blocks International shall not be liable for any failure or delay in fulfilling its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, or other unforeseen circumstances. In such cases, the company will make reasonable efforts to reschedule the event or provide a suitable alternative.

  6. Confidentiality and Intellectual Property:

    • Confidentiality: Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement.

    • Intellectual Property: All materials and content provided by Decision Blocks International remain the intellectual property of the company. Clients are granted a limited, non-transferable license to use these materials for the duration of the training and within their organization only.

  7. Quality Assurance:

    • Decision Blocks International is committed to delivering high-quality services. Any concerns or issues should be reported immediately to our support team. We will address and resolve any legitimate concerns promptly to ensure client satisfaction.
       

Terms & Conditions

These Terms and Conditions ("Agreement") govern the provision of services by Decision Blocks International ("Company") to the client ("Client"). By engaging the services of Decision Blocks International, the Client agrees to the following terms and conditions:

  1. Services:

    • Decision Blocks International will provide business cases, assessments, and executive training as outlined in the agreed-upon proposal or contract. The scope, format, and delivery of services will be determined by the Company to ensure optimal results.

  2. Quality and Integrity of Materials:

    • At Decision Blocks International, we are committed to maintaining the highest quality and integrity of our educational materials. To avoid diluting our content and to prevent overuse, we reserve the right to selectively distribute our materials. This policy ensures that our resources remain impactful and effective for our valued clients.

  3. Payment Terms:

    • Deposit: A non-refundable deposit of 50% of the total fee is required upon signing the agreement.

    • Balance: The remaining balance is due no later than 14 days before the scheduled event.

    • Late Payments: Payments not received by the due date will incur a late fee of 5% per week. The Company reserves the right to suspend or cancel services until payment is received.

  4. Cancellations and Rescheduling:

    • Client Cancellations: Cancellations must be made in writing. Fees will apply as per the Company's Cancellation Policy.

    • Rescheduling: Clients may reschedule once without penalty if done at least 30 days in advance. Subsequent rescheduling or rescheduling within 30 days of the event will incur additional fees.

    • Company Cancellations: The Company reserves the right to cancel or reschedule services due to unforeseen circumstances. Clients will be offered an alternative date or a full refund.

  5. Client Responsibilities:

    • Information and Access: The Client must provide all necessary information, materials, and access to facilities at least 30 days prior to the event.

    • Participant Engagement: The Client is responsible for ensuring participant attendance and engagement.

  6. Confidentiality:

    • Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation will continue indefinitely unless otherwise stated in writing.

  7. Intellectual Property:

    • All materials and content provided by Decision Blocks International remain the intellectual property of the Company. The Client is granted a limited, non-transferable license to use these materials for internal purposes only.

  8. Liability:

    • Limitation of Liability: Decision Blocks International’s liability for any claim arising out of this Agreement shall not exceed the total amount paid by the Client for the services. The Company shall not be liable for any indirect, incidental, or consequential damages.

    • Indemnification: The Client agrees to indemnify and hold harmless Decision Blocks International from any claims, damages, or expenses arising out of the Client’s use of the services or materials.

  9. Force Majeure:

    • The Company shall not be liable for any delay or failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, or other unforeseen circumstances.

  10. Governing Law and Dispute Resolution:

    • This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is headquartered. Any disputes arising out of or in connection with this Agreement shall be resolved through negotiation, and if unsuccessful, through arbitration in the Company’s jurisdiction.

  11. Amendments:

    • The Company reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, which will take effect immediately unless stated otherwise.

  12. Entire Agreement:

    • This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements or understandings, whether written or oral, relating to the subject matter hereof.

  13. Severability:

    • If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

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